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Tech Support Software For IT Service Providers

Tech support software is a gift to IT service providers. Unlike other businesses, an IT company deals with many queries of a technical nature regarding its products. Unlike ticketing, billing, or similar problems, a person working in an IT company needs to deal with queries regarding slow download speeds, non-functioning software, installation problems, and so on. They need a specialized system for dealing with queries, and providing step-by-step troubleshooting directions to customers.

Customers will call in or e-mail to have their problems resolved. IT helpdesk software will manage all the queries. It will send all the queries to appropriate departments, so that they are all answered effectively and efficiently. It provides better customer service and is good for the company. This investment will give you long-term dividends. It is an investment that is worth making.

If you are a small or medium sized business dealing with communication systems and you cannot afford to invest in call centers, you need the help of IT helpdesk software. There are many types of IT helpdesk software available in the market. So if you are looking for one, you need to compare several of them to decide which one fits the requirements of your business.

There are some basic features that all IT help desk software have. It generates trouble tickets in response to queries. These tickets are in the form of bulletins and every customer has his/her own bulletin board. The queries are directed to the specific department. The software also shows whether the query has been solved, pending or in progress.

Second feature that this IT helpdesk software has is known as FAQ boards. When a query is sent to the technical staff, they resolve it immediately and post the solution on to the database. So next time a customer has a similar query, they can look up the FAQ boards for solution.

Virtual conferencing is another great feature of many tech support software. This system allows tech support mechanics to connect to customers online, and provide real-time solutions to their problems. This allows staff to view and even control the user’s PC from a distance. This way, staff can troubleshoot without having to travel to the user’s location. Not only is this option less expensive, it also saves a lot of time. It enables technicians to deal with the queries and problems of many more clients.

A variety of features, easy user interface and cost effectiveness have made tech support software popular with IT companies and IT professionals.

Article Source: http://EzineArticles.com/1077259

Cyberspace: Where Did the Term Come From and What Does It Imply?

Hardly ever does a day go by that we will not arrive across the preface “Cyber.” We hear it in discussion, on Television set and radio. We see it in print. Irrespective of the supply, we primarily are inclined to consider of the phrase as possessing some relation to computer systems and the Web.

Cyberspace is regarded in my Word spell-checker, but cyberstudy is not. And to further more cloud the challenge, cyber is often used a one term, i.e. cyber criminal offense, cyber intelligence. As time passes, what we after used as two terms are now often merged into a single. “Web-site” is now regarded as a one term in the Related Push (AP) Fashion Guide (the guidebook for journalists).

Immediately after a lengthy search of far more than a dozen web-sites for a definition of cyber and cyberspace, here is what I found:

· Three distinctive boards experienced subscribers say it stood for computer sexual intercourse (we know where by they are coming from).

· Webopedia: A metaphor for describing the non-actual physical terrain established by computer systems. Online systems, for instance, create a cyberspace in just which persons can connect…

· Wikipedia: Cyberspace is the electronic medium of computer networks, in which on the web conversation takes place.

· And some believe the phrase cybernetics, and in distinct “cyber” derives from the Greek for steersman, rudder, or pilot. Cybernetics is a phrase that referred to electronic conversation and command science.

· The phrase cyberspace even appears on whitehouse.gov web-site.

Of course…I do have superior items to do, but considering the fact that I have been doing work on a series of posts about digital detectives, I questioned how a prosecution witness would outline cyberspace or cybercrime if it was used throughout testimony.

In current Television set information broadcasts I listened to reps from the NSA, Homeland Safety and the military services express their beliefs that the finest threat to the U.S. is not a terrorist attack. These officers believe that cyberspace will be the implies whereby villains cross into our boundaries…by means of the Web.

Stats show that our federal authorities seasoned above forty one,000 cyberattacks in 2010, and these are the kinds they were equipped to detect. They expended shut to $12 billion on Facts Know-how (IT) protection that yr-most of which protected staff salaries and rewards.

Id theft is a escalating problem. Prospects are you have seasoned it you or know someone who has. In my scenario I recovered a voicemail information from our dwelling phone a single Sunday afternoon. We were requested to get in touch with our bank’s credit rating card fraud unit. They confirmed that we used our credit rating card to pay back for dinner on a Friday night (in Raleigh, NC), and the following day our card produced a variety of buys in Palm Seashore, FL. The buys ongoing by means of Sunday right until the card was maxed out.

Additional recently, I received an E-mail from Fb protection (indeed, they definitely have a protection division). They requested if I experienced produced posts on my page that morning. I experienced not. It seems that some chap in a Russian province (which I cannot pronounce, enable on your own spell) experienced been using my account.

Of course, legislation enforcement has produced outstanding strides in the investigation of cybercrime. But will this avoid it? No it will not likely. IT protection authorities tell us that above 800 million particular data have been stolen by hackers above the current past. And irrespective of the most complex, hello-tech protection application available, some cybercreep will ultimately hack into it. Cyber forensics grew out of the screaming desire for larger legislation enforcement involvement in cybercrime. Currently several organizations have established models that deal with this on the web mayhem, and several far more are gearing up for it. The trouble is that these computer professionals may well under no circumstances see the light-weight at the close of tunnel known as cyberspace.

Execs and Negatives of Cloud Net Internet hosting

As common, there are professionals and cons to anything on the internet and that consists of cloud hosting for small business. We will go as a result of some professionals and cons, rewards and cons that may well aid you make a decision no matter if cloud internet hosting is suitable for your firm.

The “cloud” is an IT expression for the Web, and cloud computing, or cloud hosting, means storing and acquiring access to your laptop facts and program on the Web – on demand – relatively than running it on your own laptop or office server. In simple fact, if you use systems this sort of as Gmail or Google docs, you may well not realize it, but you are now participating in cloud computing. Component of the confusion in the small business decision procedure of IT is that the terminology is relatively challenging in that it alterations so often, specifically for non-tech-savvy styles, together with numerous tiny small business homeowners. And it does represent a important shift in how businesses and people today use and store electronic data.

Positive aspects for small business

There are numerous noticeable rewards to cloud internet hosting that are talked about on news mediums and on numerous small business internet web-sites. With cloud hosting, you have your internet facts and small business computing systems running on the net, relatively than separately on your office personal computers, and this means that you and your IT staff have access to them whenever, everywhere there is an Web relationship readily available. Yet another gain is the set-cost draw to cloud computing. We contact this the dreaded cost- and inconvenience-saving factor. With cloud internet hosting, the program that is delivered on the net is upgraded and maintained by the service provider, so the tiny small business operator does not have to purchase the most recent model of a program application or download upgrades and patches. Not acquiring to get a software outright but moving into into a regular monthly or annual agreement is really motivating, as is the appeal that numerous programs are available for cost-free. The set cost makes it possible for small business homeowners to strategy for the foreseeable future, relatively than be stunned when a highly-priced program or hardware improve is needed. And for businesses that have updates to their internet web page(s) produced hourly, even by-the-minute alterations to their internet web page, cloud internet hosting can present a huge gain over self-hosting.

Not all internet web-sites involve hourly news updates. JanesCustomDrapes.com probably doesn’t will need up-to-the minute reporting from the globe of sewing. I necessarily mean, how much alterations from a person working day to the subsequent in the sewing globe? But that doesn’t necessarily mean that Jane should use a duplicate writer for her web page text, set her sales pitch and hope for the greatest. If she’s a savvy small business girls (let’s think she is) supplying articles on styles of yarn, on-line lessons for newcomers, data on other handiwork, people will be encouraged to continue to take a look at JanesCustomDrapes.com for the data and, at some level, make a purchase. That is the objective of all for-income enterprises…suitable?

What is cloud hosting?

Cloud computing or cloud hosting is often the expression utilized to describe the “as a assistance” design over the Web. You will see the terms “infrastructure as a assistance”, “system as a assistance”, or “program as a assistance” applied as you perform your research of the top cloud hosting suppliers this sort of as Rackspace Web hosting, Amazon and SoftLayer.

Execs of Cloud Web hosting

The cost savings in cloud hosting, in comparison to co-place, can operate as substantial as fifty-three per cent, a massive amount in the startup dynamics of small business. It only helps make a great small business scenario to use cloud hosting and any arguments from it on the cost entrance are with small benefit. In a hugely aggressive small business economy, cost savings are a huge in addition.

Disadvantages of Cloud Web hosting

Cloud hosting is a really worthwhile small business for assistance suppliers. As this sort of, it can direct to high priced regular monthly fees if the code of your internet web page is not perfectly prepared. And the way to preserve money, as a consumer, is to optimize your code. For assignments hosted in the cloud, you can truly get a regular monthly assertion that can illustrate your general performance optimization attempts. If you and your programming staff edit your code so that it accesses the databases less, you can preserve a couple of hundred bucks per thirty day period. The cloud can give you a immediate line from your code to your bucks. Interesting things!

Carbon neutral internet hosting

Yet another con of cloud internet hosting is that the the vast majority of cloud hosting suppliers are not environmentally-helpful or carbon neutral, that means that they do not use renewable power to electricity their facts facilities. The cloud is expanding at a level in time when local weather modify and cutting down emissions from power use is a expanding issue for shoppers. And since it is of issue to shoppers, numerous of these shoppers purchase items and expert services from firms that are generating environmentally helpful decisions – this sort of as the style of internet hosting service provider they select. Though numerous tiny and medium sized businesses are moving their internet web-sites to inexperienced internet hosting suppliers, the emissions generated by the IT market carries on to expand. With the growth of the cloud, having said that, arrives an increasing demand for power. For all of the internet material to be delivered to Web users in serious time, virtual mountains of movie, shots and other facts have to be saved someplace and be readily available for practically immediate access. That “someplace” is facts facilities and in most scenarios, facts facilities emit a massive quantity of carbon. This begs the concern of no matter if a webmaster should select environmentally helpful inexperienced internet hosting rather of cloud hosting. The decision should be produced, having said that, only following a really extensive investigation into the professionals and cons, rewards and cons of each style of internet hosting.

Environmentally helpful internet hosting

The air is obtaining dirtier. The seas are turning black. Clean up consuming drinking water is scarce in numerous areas in the globe and we all have a responsibility to use less power. It is really the ethical point to do. So, to begin, search for a internet hosting corporation that displays issue for the environment nowadays and in the foreseeable future – a internet host that employs inexperienced know-how to provide expert services to you.

What to search for in a internet hosting service provider?

    • more renewable power sources like wind turbines and chilly drinking water cooling for internet host servers

 

    • Energy Star rated, hugely productive servers, which are practically nothing more than huge challenging drives on which your internet web page resides on the server side

 

    • accountable disposal of out-of-date products to protect against hefty, poisonous metals from seeping into our drinking water supplies

 

    • an ethical, corporate price to use the the very least quantity of power whilst delivering the best top quality of assistance

Inexperienced hosting expert services are the foreseeable future of the internet hosting market. Only a couple of internet hosts use inexperienced know-how end-to-end. Pick out a person of these vanguard firms. That commitment to a cleaner foreseeable future helps make an ethical assertion about what is significant to the internet hosting company’s management staff.

Nevertheless not obtaining it?

Due to the fact you supply causes for web page people to revisit your web page – and possibly even award you with a bookmark, which should send out shivers of delight down your backbone. These are prospects who may well not become customers for weeks, months or yrs, but as lengthy as they keep coming back…you enhance the probability of changing a customer into a consumer.

So make some adhesive to keep people stuck on you. In time, these repeat people will aid spend your rent and create your small business.

Elearning – Revolutionizing Training and Making IT Careers

The on the web finding out market has been earning waves immediately after studies that most pupils that are having on the web programs performed better than those learning in the conventional colleges distribute like wild hearth. Elearning, a new educating approach utilizing the power the World wide web also acknowledged as a TEL or Technological innovation Increased Discovering, has lifted the fascination of instruction market simply because of its progressive educating program. This technological innovation-integrated academic program offers several instruction programs available by most faculties and universities. Company corporations also use this innovation in instruction to boost the effectiveness of their current doing work employees, or to educate the firm’s incoming personnel.

On the web finding out methods vary depending on its objective. In company corporations, they use this in conducting teaching seminars for the perform employees. These teaching seminars are performed in a shorter time span, normally finished in a one teacher-led on the web session. In faculties and universities, it presents an assortment of simulated programs for pupils, these programs frequently last for numerous weeks.

This program has revolutionized the instruction market. Faculties and teaching establishments are commencing to embrace this contemporary way of instruction. As early as 2006, there ended up by now about three.five million pupils collaborating in on the web academic establishments of higher instruction in the U.S. In accordance to the report by the Ambient Insight Investigate, it is approximated that by 2014, 81 p.c of the publish secondary pupils in the United states of america will be having some or all of their programs on the web.

Aside from providing a new platform for finding out, this program has considerably aided the global economic climate by providing career possibilities for IT connected pupils and specialists. For an on the web educating platform to perform, professional IT individuals, these types of as Elearning authors or those who provide articles for this TEL. The major finding out management program on the World wide web is by now getting made use of by close to thirty million consumers from about forty four,000 web pages globally. Therefore, there has been a massive demand for management experts and trainers. Programming has also prospered simply because numerous slicing-edge hi-tech enterprises are now into building instruction management answers and program and other apps. It has also generated a heaping quantity of occupation possibilities for graphic designers, writers, products developer, and researchers. Information Method Outsourcing or KPO has benefited from the professional and service calls for of this progressive World wide web-dependent instruction.

The large demand for higher instruction, gave way to the start of numerous enterprise alternative corporations, on the web finding out, and other enterprise incorporated answers corporations. In Asia, the on the web articles providing market bloomed, as numerous US and western nations around the world call for outsourcing service for world wide web building and articles provision. This gave way for the massive quantity of IT pupils and graduates in the area to have career possibilities where by they can study far more about enterprise answers and get paid money in the similar way. As the market mature and far more company corporations and Universities combine this into their educating shipping techniques to cater far more to the wants of pupils and trainees, it provides far more work to those doing work in the IT sectors of the enterprise arena. Elearning transformed the instruction program by opening a new educating approach set in cyberspace and at the similar time provide perform possibilities for numerous tech savvy individuals.

 

A computer system graduate and enjoys to journey. Studying recent information in the web is 1 of his previous periods. Using pics of the factors close to him entirely satisfies him. He enjoys to participate in badminton and his preferred animals are cats and stroll with them in the park with some puppies.

 

How Can On the net Tech Assist Assist You?

On the net tech assist is the impressive way of acquiring rapid, cost-productive and on-demand assist for your Personal computer, laptop or other devices like pill, Apple iphone and more. This is regarded as to be the end result of details technology that has completely performed away with the hassles of standing in lengthy queue and carrying your method bodily to a company centre. With point out of the art businesses featuring this company you get issues associated to your Personal computer, equipment and peripherals resolved at your dwelling alone through a distant link enabled through the internet.

On the net tech assist today has occupied a unique location in the existence of individuals who are in some way associated to the computer systems. In the very last few a long time a unique bond has been fashioned amongst buyers and PCs and any challenge can result in a whole lot of inconvenience. Ideal from virus attacks to software program issues, you need to be armored with the demanded assist so that you under no circumstances deal with a trouble. Nowadays computer system assist company allows you in realizing this intention and also stops a selection of flaws on your Personal computer.

Present day tech assist works on a highly investigated floor and employs procedures to gain customers with pursuing rewards.

On demand company
Speedy/simultaneous reaction
Speedy turnaround time (TAT)
Charge productive and high (return on investment) ROI
24x7x365 company
Precise option by certified specialists

The greatest issue about this company is its on-demand assist that can be availed by the customers without having waiting for a lengthy time. Evolution of IT and quickly internet connections have manufactured it highly feasible, cost productive and purchaser-pleasant. You can reach to the technician with a easy phone call and they can take care of the challenge by getting your method on the distant access.

Client enjoys high pleasure as he sees his method to be fixed correct right before his eyes and stays in the actual physical possession of his method. Via the session of Personal computer take care of up you can interact with the technician and place up any of your queries regarding your Personal computer or laptop trouble.

This is not the only way by which the on the net tech assist positive aspects you somewhat you can selected the company for either of the pursuing necessities:

Printer assist
Program assist
Laptop assist
Virus removing
Digital camera assist
Wireless assist

This company is minimal not just to Personal computer or laptops somewhat you get a comprehensive assist program for quite a few other folks like iPads, iPhones, tablets, printers and quite a few more.

With an expert company company you can easily choose for rapid assist which is effortless as perfectly as cost productive. By starting to be a subscriber of skilled company company you get rapid and comprehensive company in case you deal with any software program or other connected issues. On the net tech assist is now a lot easier than what persons so much have an understanding of about it. Various specialised specialists who are obtainable on a toll absolutely free selection carry out computer system restore by getting your device on distant access in just the minimum feasible time.

 

Christina Norman is a tech assist engineer at qresolve.com. She carries broad practical experience in supplying on the net tech assist for Laptops, Mac,desktops and equipment like iPods,tablets, Apple iphone,smartphones and more.She is an avid blogger and has been contributing through her content articles and blogs based on on the net tech assist, rising technologies and consciousness on tech assist frauds and other on the net frauds.

 

Microsoft Live Meeting Software

Microsoft Live Meeting Software comprises Microsoft Office Live Meeting, a product of Microsoft. The Microsoft Live Meeting Software is an answer to conferences and conventions and enables people to hold meetings and training sessions online. The Microsoft Live Conference Software enables the user to join and present a meeting using video or audio conferencing techniques. The Microsoft Live Meeting Software should be automatically installed on your machine if you’re using an updated version of MS Office. If it isn’t installed, you can always access the application straight from an email that invites you to Join a meeting conducted using the Microsoft Live Conference Software. Otherwise, you have to download the application. The Microsoft Live Meeting download is a simple process. There are other ways too of activating the Microsoft Live Conference Software on your machine, which you can look up from the Internet.

The Microsoft Live Meeting Login procedure will help you start the live meeting. The Microsoft Live Conference Software also allows you to import content such as PowerPoint files and Macromedia Flash and Windows Media Player files if you want to enliven your meeting with presentations of different types. Moreover, the Microsoft Live Conference Software allows users to get across to the attendees of a meeting via the computer or via the telephone. You can also attach a webcam to your computer so that the attendees can get a look at you. The Microsoft Live Meeting Software helps you to do all this and much more so that you can have meetings that are productive and goal-oriented.

The Microsoft Live Meeting trial period typically lasts for 30 days. During this time, you can conduct Microsoft Live Meeting tests to check how well the application works. Your own tests will only confirm what the Microsoft Live Meeting Reviews on the Internet say. The reviews speak very highly of the application. Your own experience of Microsoft Live Meeting is guaranteed to be no different. People using Microsoft Office Live Meeting on computers which have the Windows platform should use the Microsoft Live Meeting Client because it has functionalities that Office Live Meeting Web Access does not possess. After the trial period, you can check out the Microsoft Live Meeting pricing policies to settle on a price that’ll give you the maximum value. The Microsoft Live Meeting pricing policies are flexible for the convenience of users.

The main aim of the Microsoft Live Meeting Software is to facilitate the hosting of hi-tech meetings across great distances and to ensure that distance is no barrier in global meetings. The software is smart enough to permit and support meetings across the globe. The Microsoft Live Meeting Software handles the ‘presentation’ aspect of meetings. It’s mostly concerned with the demonstration part. But meetings, conferences, seminars and webinars, do not end with good presentation. What you present, the content, the agenda of a meeting is of immense importance in deciding the effectiveness of the meeting. You may present your meetings using costly and hi-tech gadgets and software but if there’s no content or matter in what you’re presenting, your meeting will be a pretty useless exercise. Therefore, the significance of the meeting content can’t be underestimated.

Before you present your meeting, you have to get your facts and essentials in order. The agenda for discussion; agenda, summaries and minutes of previous meetings; the essential documents; the names of contacts, meeting attendees, meeting chairmen, meeting secretaries, and meeting presenters; and other meeting-related data have to be at the tips of your fingers and integrated onto a single platform. Otherwise you’ll have to grope for data and most of the time you’ll find yourself groping in the dark. An online diary planner is a web-based application that’s been designed exclusively for managing meeting-related data. An online diary planner helps you to be in the know of things, to sharpen your expertise in the domain of meeting management. The application has a huge data-storage capacity and allows you to store endless amount of data and retrieve the same from it at the click of a mouse.

It’s an online diary that restructures not only the meeting-data management process but also your thoughts, wishes and activities so that you’re in charge and so that you’re capable of taking positive action. Though the market is swamped with non-standard data-organizing products that are multiplying like pirated software, a reliable online diary planner stands out as a path-breaking and evolutionary webapp that transforms the way data is stored, meetings are conducted and the way meeting organizers and managers think and act. The application aims to reduce meeting and company costs by a substantial extent through the suite of meeting solutions that it offers. What’s more, any reliable, super smart online diary planner that helps to improve business intelligence and aids in data warehousing, data regrouping, coordination, and control is generally available on the Internet, absolutely free of cost. To understand which online diary planners are reliable, free and authentic visit, http://en.wikipedia.org/wiki/Online_diary_planner Wikipedia always provides unbiased information about everything.

Next time you host a meeting, bank on Microsoft Live Meeting Software for presentation and a trustworthy online diary planner for next-generation meeting-information management solutions.

Article Source: http://EzineArticles.com/4225844

Can Women CEOs Make Tech Businesses More Profitable?

Women taking key seats in the uppermost echelons of businesses has become commonplace. Now more than ever, ascensions of females in otherwise male-dominated industries are notable. Evidencing this trend, a growing number of female workers are now making it the corporate world. Women have been put in charge – as engineers, as consultants, and more commonly these days, as CEOs of technology-focused global companies.

The most recent appointment that had drawn quite an interest among the tech community was that of Virginia “Ginni” Rometty, the first-ever woman CEO of IBM, one of the world’s biggest tech companies to date. Prior to being CEO, 54-year-old Rometty was head honcho at IBM Sales and Marketing who is highly credited for her leadership in the company’s international business marketing and global strategy, as well as her contribution to IBM revenues in 2010, which exceeded $99 billion.

Just a few weeks back, Hewlett-Packard Co. picked Meg Whitman as CEO. In October, Mylan Pharmaceuticals’ selection of Heather Bresch as CEO has set the new record on the number of Fortune 500 women CEOs, with 18 females holding the topmost position in the companies.

In an interview with The Grindstone, an online publication aimed at and featuring women, Laura Yecies, CEO of online syncing, file sharing and backup service provider SugarSync, believes gender “is a neutral factor” to becoming a success in an otherwise male-dominated business landscape.

Much as implementation of business and software strategies opens great opportunities for her company, Yecies devised strategies for self-empowerment, consciously working her way up by getting advanced education degrees, grabbing leadership opportunities, and gaining as much experience in the field.

While so, “the gender diversity” between male and female employees in workplaces generally remains vast, with women still struggling for mentors and for equal pay. Watermarks CEO Marilyn Nagel had revealed that there are few female leaders in the tech industry mainly because tech businesses are not keen on structuring the leadership pipeline of women. As a result, not a lot of women are moving up the ladder as rapidly as men, evidencing the latter’s control of the corridors of business power.

Citing expert opinion, USA Today underscores that when it comes to corporate management, the trend is to get employees who follow certain “sanctioned behavior” – which often translates to “aggressive, unattached and direct behavior” that men usually exhibit, and therefore get a shot at going up the corporate ladder. Females, generally speaking, have also been found to be “risk-averse” than most men. This inherent female characteristic may prove to be beneficial in the decision making processes that involve cutting costs, reducing debts and conserving cash.

While decisions to have females lead giant tech firms are gaining attention, the women CEO sample size may be insufficient to draw conclusions, and attributing performance to gender may prove unfounded either. The Chicago Sun Times may have put it quite right: good corporate leadership may entirely be all about the person, and has little to do with gender, if any.

Article Source: http://EzineArticles.com/6769766

What is Fleet Maintenance Software?

Simply put, fleet maintenance allows companies to monitor and maintain their fleets of commercial vehicles more efficiently.

Fleet maintenance requires a great deal of organization and management skills. Thousands upon thousands of commercial vehicles travel U.S. roadways each day. Most of the companies that use vehicles for commercial purposes need a way to track and manage the various aspects of their usage. Managing maintenance and repairs, creating fueling budgets and monitoring other costs related to vehicle usage are a few of the responsibilities that rest upon the Fleet Maintenance Manager. Fortunately, fleet maintenance software can help.

Companies such as UPS and FedEx have hundreds of vans on route for delivery at all times of the day. Police departments need a way to manage and maintain their vehicles. County and city governments need to keep track of the whereabouts of their fleets at all times. In the past, especially during ‘pre-computer’ years, the task may have been slightly more complicated than it is today. With the many options for fleet management software available in today’s market, the duties of the fleet manager can be entered, tracked and maintained through high-tech software.

Fleet maintenance software is widely available to companies that need assistance with record keeping of their vehicles. Many of the products available are very user friendly and can certainly make the task of managing fleets less daunting. Most of the companies supplying fleet management software also understand that not everyone is a technical genius. For those who are less experienced with computer programs, many companies offer world-class customer support and are only a phone call away if assistance is needed. From maintaining parts inventory to organizing fleets in various locations, many managers are turning to fleet management software instead of the paper files and scribbled notes of the past.

Article Source: http://EzineArticles.com/66445

Tech Startup Versus Tech SME: Who Wins?

Investing in technology products and services offers entrepreneurs a platform for business profit. Interestingly, steering business and software strategies toward the tech industry scales a venture up for huge potential to contribute to economic development. When it comes to typical tech enterprising, a business is either an SME or a startup, categorically.

The World Bank categorizes small and medium enterprises in general as having less than 50 and 300 employee headcount, with total assets and annual revenues of less than $3 and $15 million respectively. Reflecting different quantitative factors, the yardstick according to the European Union for small and medium businesses are headcounts of less than 50 and 250, and turnovers of less than €50 and €10 million.

While strikingly similar in most other ways, tech startups and SMEs dramatically differ in source funding, funding size, as well as collateral. In terms of maneuvering their business and software strategies, all information to succeed in the game can be very overwhelming both for tech startups and SMEs. Talking about the surefire path to tech startup failure, TechStartups blogcites, among others, a bad strategy, a bad business model, the wrong team and lack of funding.

Small and Medium Enterprises: Tech Talk

Providing hands-on assistance to bring programs to scale, Innovations for Poverty Action or IPA, hails SMEs as drivers of economic growth, employment, social mobility and innovation, owing to the way they respond and grab new opportunities that offer business growth potential. SMEs are often the vehicle by which the entrepreneurial-spirited emerging markets and developing economies want to make a mark in a given industry.

From the perspective of technology-oriented SME customers, there is risk that comes with dealing with small entities, but with a reward may just be worth it. In an aim to enhance their competitive advantage, SMEs are more likely to offer personalized customer service at its best, and with the SME founders, most likely providing easy talk for particular negotiations.

In comparison to established tech vendors, early stage tech vendors are most likely to offer services of “lesser sophistication,” but they offer crucial leaps in product or service effectiveness, productivity and cost savings.

Tech Startups: The Inside Story

In collaboration with market research firm YouNoodle, BusinessWeek has recently released its a-list of 50 tech startups which – after being formed no earlier than 2005 in the United States, China, Russia, India and Israel – are making the buzz and gearing up for massive growth.

A highly particular kind of business, tech startups were formed with the specific goal of creating an enormous value for not only for its customers, but also its shareholders and employees.

Tech startups are likely to go head-to-head with the bigger names in the sector, and may remain in the shadows of bigger companies, or risk competing with them. For startups to win the game, Entrepreneur Magazine suggests taking the innovation challenge, and strategically turning large competitors into acquirers. As such, venturing on tech startups amidst an ensemble of potentially bigger business rivals makes a smart business decision.

Tech SMEs and Startups: Strategizing toward Success

Startup and SME success can be elusive, but those who make it are eventually able to hire and train thousands, employ better international business marketing strategies, and then become global successes that inspire others while they create an indelible mark in the industry. It entails the careful implementation of business and software strategies to determine, grab, or even create opportunities for growth, which does not come without a process.

A Reuters blog points out the value of not over-sharing the venture, because “the plans can spread fast.” Consequently, entry-stage tech entrepreneurs may be compelled to compete with established companies prior to creating a solidified head start. As a classic example, small tech ventures are faced with the temptation of announcing that they have pioneered at something.

Without realizing that their product is yet unready for prime, these entrepreneurs can end up struggling to live up to the hype they have created. Getting caught up in the noise that competitors make can be self-damaging for tech small businesses as well. When being more prudent with better-planned business and software strategies and actions, SMEs and startups become better prepared for success.

Reuters also warns about a common, yet often ignored, pitfall when it comes to first-time tech entrepreneurship: marketing a bad product. In maximizing the opportunities for a tech SME or startup, entrepreneurs can leverage on the marketable, or better yet, create a product that clearly stirs the interest of the target market.

Article Source: http://EzineArticles.com/6704500

Software Product Development-the Unsolved Mystery of High Tech

One of the most puzzling things in high technology, especially for executives on the business side of things, is the software development process. It’s the high tech equivalent to the “Black Hole” phenomenon made famous in Astronomy. Endless resources can be poured into a software development project, yet there never seems to be an end in sight. Monitoring the progress of a software project can be like peering into the darkness of a seemingly bottomless pit.

And why is this so? It seems that in such a typically high tech, yet now familiar activity, we would have long ago figured it out. We’re in an age where PCs, with the power of supercomputers from just a few years back, are slapped together like bicycles, and don’t cost much more than a bike. You would think that the process of software development would, by now, amount to simply turning a crank–yet it seems it hasn’t advanced much since the dawn of the PC age.

I don’t mean to be overly dramatic here. But I have been in the high tech and software industries since 1983, and I have never been involved with–or even personally known of a software project–that came in on time and under budget. Never. Not even ONCE. That’s pretty incredible. Now, I realize that there are almost certainly examples of on-schedule projects out there, but they are in the overwhelming minority of all software that is developed.

THEY ALWAYS SLIP

It’s just accepted in the software business that projects will slip, particularly when the end result is an actual commercial product. The businesses I’ve been involved in have tried everything. When I’ve had direct responsibility, we’ve taken every approach imaginable. We’ve tried an approach of “No upfront planning”–starting coding as soon as possible. We’ve tried “extensive and laborious upfront planning”–with a detailed spec, and a prototype, completed prior to initiating production coding. I’ve seen many projects that tried using intermediate steps, falling between the two extreme approaches above. We’ve tried to start projects by purchasing as many “pre-written” modules as possible, used various languages and platforms, hired dedicated debugging personnel, tried code-generators, assembled both small teams & large teams, you name it–we’ve tried it. Project schedules have been written with the utmost conservatism, at the insistence of senior management. No matter. Across a number of different companies, EVERY project has slipped out beyond the wildest nightmares or everyone involved.

ONE LINE OF CODE, TWO WEEK DELAY

Once I asked our lead programmer to change ONE LINE OF CODE in a well-established product. He estimated it would take just a few seconds to make the change, and a few hours to test it. The change would be final by the end of the day, at the latest. Two weeks later I was still waiting for a solid product.

Now, don’t misunderstand. I’m not writing this to bash software developers. While not every developer I’ve worked with over the years has been a world-beater, I’ve had the fortune to work with quite a number whom I consider to be outstanding. Many have been extremely bright, dedicated and hard working. But no matter how much thought, time and effort went into it, our projects always slipped. A lot. We usually ended up with a commercially successful product, but how much better we could have done, had we figured out a way to bring the product to market on time? The only saving grace was the competition had the same problem.

MORE ART THAN SCIENCE

The reason, I believe, is that writing software remains much more of an art than a science. This statement is a bit surprising, until you look a little deeper. There is certainly much methodology available to guide a team to use sound, time-tested practices in developing software. However, a software program is really just a document written in a foreign language. That’s why C++ and Java are called Programming Languages. It’s also interesting that many programmers who aren’t classically trained in computer science come from an English, Music, or other language background. Just like in writing a novel you are guided by syntax, grammar and writing rules, writing a software program is very similar. In writing a novel you are essentially creating a unique work that has never been done quite the same way before. Also true for a software program. If you knew exactly how the writing of a novel or software program would go before you began, there would be no need to write it–it would have already been done. While there are plenty of rules (representing the science) to writing good software, at the end of the day it’s a unique, written creation (the art).

COMPLEXITY OVERWHELMS EXPERIENCE

Another key reason why conquering the software development process has appeared to be impossible, is the vastly increased complexity associated with software projects today. Let’s face it, the average piece of software today does a lot more, and is quite a larger in terms of the number of lines of code, than at the dawn of the PC era. The creation of graphical user interfaces really started the explosion in the size of software code. So much more code is needed, to bring the user-friendly products of today to life. And what enabled this, of course, was the dawn of the modern operating systems, especially the overcoming of the 640K limit that the original DOS operating system required PC programs to run in. Windows and other modern operating systems almost eliminated the need to write software efficiently, at least from a code size perspective. Today the embedded systems world is pretty much the last bastion where writing code efficiently lives on–it’s pretty much a lost art to most of the software world. It’s interesting to speculate–if we were still writing in the 640K box, would software development have evolved to a more predictable science today? Maybe, but the world would be a less productive as a result.

WHAT TO DO FROM A BUSINESS PERSPECTIVE?

As you can tell from this discussion, I don’t have a great set of answers on how to bring software to market on time. It’s one of the great frustrations of my career. I still strongly believe that getting the best people you can get will make the problem better, even if it can’t be solved completely. I also believe in keeping development teams small, with the minimum of structure necessary to run the project. It’s also wise, in my opinion, to structure your product releases to be more frequent, while adding fewer new features per release. This should at least minimize the pain of each release slipping, since the slip time of each release should be less. And knowing what you’re going to be coding, developing a spec document and sticking to it (no feature creep!) is also sound practice, although I’ve found it to be no panacea. Beyond that, I’m at a loss. Maybe one of you has a strong opinion on how to bring projects out on time? If so, send me a comment–this is a discussion worth having.

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